Terms of Use and Transaction


The content and way of designing the e-shop www.ramiotisart.gr is the intellectual property of its designer and designer.

All copyright as well as name, logo, set up, settings, drawings, images, texts, etc. belong to www.ramiotisart.gr and are protected by the relevant provisions of Greek and European law and international conventions as well as the intellectual property of third parties for which www.ramiotisart.gr is licensed for its own exclusive needs and for the operation of its online store. Photographs from www.ramiotisart.gr are not commercially available (posters, calendars, etc.) The removal of the logo is strictly enforced by law.

The Store authorizes users to copy and print extracts or documents from this site (except for content held by a third party and designated as such) for non-commercial use on their own behalf, since each copy or extract of the documents these or the pages obtained retain all copyright or other proprietary notices and any disclaimer contained therein. In addition to this limited license, nothing in the Store should be construed as guaranteeing any other right or license in respect of any copyright, patent or trademark of the Shop and the business or any third party. All Store logos and trademarks may not be used or reproduced without the prior written consent of the business. Unless otherwise stated, the copying for commercial purposes, modification or reproduction of part or all of the contents of this website in any form based on it and / or its content or the integration on other websites of electronic systems recovery, is prohibited. By gaining access to this site you agree that you accept the above terms of intellectual property.


The online store www.ramiotisart.gr to facilitate your access to it may include links to web sites that are owned by third parties or are managed by third parties and are responsible for their content.


Www.ramiotisart.gr has no liability whatsoever for direct or indirect damage or damage that may result from the lack of ability to use the site, as well as from any interruptions, deficiencies or delays in the operation of the site or the transmission of information through it Internet. For better operation, www.ramiotisart.gr may renew, modify and improve its website and related products and services without notice to its users. We encourage you to read the terms at regular intervals to be aware of any changes.

The enterprise does not in any way declare that the information contained in the documents and announcements published on this server is suitable for any purpose. Any such document and associated graphic representation is provided "as is" without any guarantee of any kind whatsoever.

The business is not responsible or liable for damages for any loss (including damages for non-material damage) resulting from failure to provide support services.

By using the Store, the user declares that he agrees that the use is at his own risk and recognizes that, although the company is making every effort to provide high quality services, it can not guarantee that there will be no interruptions in use or errors in the content of the store. The photos of the goods are indicative. The user may examine the goods in the physical stores of the business, provided that the availability of a code may vary from shop to shop.

The User of the Branch (including any person using the Store, with or without rights of use, with or without connection, as well as any person who is legally liable for acts of a third party using it, such as a legal counselor or legal person guardian of a minor) declares that he is legally capable of entering into a contract with the enterprise through the Branch, as well as to make use of the Store under the terms and conditions set forth herein. Also, as long as the use of the Branch is made by linking it to the User login, it accepts that it is personally and financially responsible for any use of the Store, even if the use of the Store is made by others, e.g. persons residing with him. The registered user agrees to prohibit any use of the Store by minors who use his account or his / her name.

The user is free to use the Store in accordance with these terms, law and morality. The responsibility for the contents of the transactions lies solely with the user. The enterprise does not perform any kind of correction or intervention on the data that the user transfers, which must fill in the fields correctly in the on-line communication forms.

The user agrees and undertakes not to use the Store for:

a. Send, post or transmit in any way any content that is or may be judged for any reason unethical (offends good morals, social values, childhood, etc.) or unlawful or, in general, offends, harms or damages the business or any person third party and their legal good,

b. Send, post or transmit in any way any content for which users do not have the right to broadcast under the law or on current contracts (such as inside information, proprietary and confidential information acquired or disclosed as part of an employment relationship or covered by agreements confidentiality) and any content that infringes any patent, trademark, trade secret, copyright or other proprietary rights of third parties; or It contains malicious software designed to interrupt, damage, destruction or equipment the operation of any computer software or hardware,

c. Any other intentional or unintentional violation of applicable law,

d. Any collection or storage of personal data about other users.

Without prejudice to any other right of the business, any use contrary to the above may result in the discontinuance of the services provided without notice. The user agrees that the administration, employees, partners and shareholders of the company are not responsible for any breach of the above obligations on behalf of the User.


For signing a contract with the business (eg purchase of goods) through the store, registration is not required at the Store (using "username" and "password"). During the purchase process, the user will be asked to login (if he is already registered) or to declare the items to which the item will be sent. If the user wishes, he or she may either declare a password, and so his or her details will be stored for future transactions or not state a password, so in future transactions it will need to resume the declaration of the relevant data.

Only name, postal address, contact phone number and e-mail are required for registration. This information remains strictly confidential, in line with the details detailed in the paragraph on Privacy.

Orders are made in writing via the internet by filling in and sending the relevant form available at the Store. The contract ends when the user receives the order status with "Shipped". Other status order updates are displayed on the user's screen and sent by e-mail to the email address registered by the user. During the processing of each registered order, the stock availability of the ordered products is also confirmed. If the availability or delivery time differs from the one posted on the goods page, the user will receive an update.

Prior to sending the order, the user, in addition to the knowledge of the terms hereof, receives the following information:

a. That user's contractor is the business, the full details of which are listed here,

b. The main characteristics of the goods ordered,

c. The total price of the goods, including VAT. and any other charges and, where applicable, any additional charges for delivery, delivery or mail and any other charges,

d. The arrangements for payment, delivery, execution, the time limit within which the business undertakes to deliver the goods,

e. That the user may submit any complaint in any way, in particular by telephone, at 226052462 or by e-mail at info@ramiotisart.gr and that the company, after examining the complaint, will contact the user as soon as possible,

f. Whereas, given the use of the internet as a means of distance communication for the conclusion of the contract, there is no user charge on the part of the company for the use of the Store,

g. That the user has a right of withdrawal in accordance with the conditions, deadline and procedures for exercise of the right set forth below,

h. That the enterprise is liable for actual defects and lack of agreed properties in accordance with Article 534 et seq. of the Civil Code and that the enterprise provides a further commercial guarantee and after-sales support services in accordance with the terms stated below,

i. That the company complies strictly with the Code of Conduct of the Hellenic Association of Distance and E-Commerce Enterprises (EPAR) - a copy of which can be obtained at https://www.enepam.gr/ - to which the user he may also address any complaint or redress request.

The company has no responsibility and does not cover differences in the prices of products purchased from a physical store of the company and the user subsequently found that there was a lower price in the Shop or vice versa.

Any product offers are valid until stocks are exhausted.

The company is not responsible for any errors in features, photos, and product prices listed in the Store and can not ensure that there will be no errors of any cause when importing and / or updating the features and / or price of a product. For this reason, in the good faith, if the user finds that a good is offered at an abnormally low or high price in relation to its market value, before proceeding with his order, he must contact the Company by e-mail at info@ramiotisart.gr

The company provides the opportunity to order the goods available through the Store or to receive the goods from the physical stores of the company in Greece. The user has the option of choosing through the store the item (s) he / she wishes to buy and the receiving store of the purchase product by repaying the purchase price by cash or card upon receipt of the goods at the physical store he has chosen . This order will be valid from the moment the user receives an informative e-mail or SMS about the dates of receipt of the order from the physical store and for as long as it refers to that e-mail or SMS. If the user does not arrive at the store and does not pay the price within the above mentioned deadline, the order will be canceled, which will not be the responsibility of the undertaking for that reason. If a user abuses this possibility (for example, a repeated order without receipt from the store), the business may refuse and refuse the order.


Recognizing the importance of the issue of personal data security and electronic transactions, www.ramiotisart.gr has taken all necessary measures to ensure maximum security. All information related to personal data is private.

Customers' personal data is used on the basis of N. 2472/97. This data is not passed on to third parties. The customer hereby gives his / her consent to the storage and processing of his / her personal data by www.ramiotisart.gr for the purpose of executing and pricing his orders. The customer has the right to have access to any data that he has given us (right to access No 12 of Law 2472/97) and to raise at any time objections to the processing of the data concerning him (right of objection No. 13 of Law 2472). 97). For exercise of the right to object to the processing of the data, you can contact us at 2226052462.

Statement on the confidentiality of minors

Our website is addressed to adult audiences. We do not collect personally identifiable information from anyone we know is under the age of 18 without the prior, verifiable consent of its legal representative. His lawful representative has the right, at his request, to see what information was given by the minor and / or to request their removal.

From time to time, our Store may revise the content of the privacy statement on the Internet. These changes will be immediately displayed on the page below that we ask you to visit frequently. The continued use of our site will indicate your consent to the use of the new items.

Statement of the GOLD AND ART business for personal data. 

Automatically collected data

A specific type of information is automatically collected whenever you come into contact with our web sites as well as through some emails that we exchange. The automatic technologies we use can include, for example, web servers, web servers, cookies and web beacons.


Secure Sockets Layer (SSL) software is used to protect the data trafficted through www.ramiotisart.gr. SLL is a communication protocol that encrypts communication between your terminal and the e-shop server. Decryption of your data is extremely powerful and is considered practically inviolable. Your bank information is never disclosed to us because www.ramiotisart.gr only receives the money for the purchase you made without ever learning your credit card details.

If it is proven that a third party's credit card has been fraudulently used without his fault, this charge may be canceled upon request by the Bank which has issued the credit card, which must investigate the complaint. For this reason, any injured third party is obliged as soon as he becomes aware of the fact that he has been informed of the issuing Bank in order to cancel it and to exclude its use by unauthorized persons. In this case, a refund is made if the user decides to return the product.


The goods can be shipped from the business anywhere, at the place the user will indicate on the order form. The shipping cost depends on the total weight of the order, the way the ship is delivered, the inaccessible area and the country of destination.

The enterprise is not responsible for delays in execution (including delivery) due to cases that can not be attributed to the business's fault or due to force majeure and therefore the company is entitled to an extension of the execution time. Force majeure means any event outside the sphere of control of the business that could not anticipate and prevent and results in the company being unable to fulfill, in whole or in part, any obligation under the contract. If such incidents last for more than one month, the contract may be terminated by any party without compensation. Our shop is also not responsible for any inconsistency in the delivery of the products, due to third party delays.

In any event of delay of delivery beyond the agreed time, the user must request the company to deliver within a further period of time appropriate to the circumstances and only if the goods are not delivered within this additional period, the user is entitled to terminate the contract. The above shall not apply where the delivery within the agreed time limit is significant in the light of all the circumstances surrounding the award of the contract or if the user has informed the undertaking, prior to the conclusion of the contract, that the delivery is required to take place within one date. In these cases, if the business fails to deliver the goods at the time agreed with the user, the consumer is entitled to terminate the contract immediately. Once the contract has been terminated, the enterprise must return, without undue delay, all the money paid under the contract.

Ownership of the goods is transferred after full payment of the consideration. The risk of loss or damage to the goods is transferred to the user when he or a third party designated by him and other than the carrier has acquired the physical possession of the goods. However, the risk is shifted to the user upon delivery to a carrier if the user has requested that the goods be transferred by a carrier of his choice and was not offered by the business (subject to the user's rights against that carrier).


If the enterprise is liable for a defect or lack of property status, the user is entitled, at his choice of a) to demand, without charge, the repair or replacement of the product with another unless such action is impossible or requires disproportionate costs; (b) request a reduction in the price; or (c) withdraw from the contract of sale, except in the case of a material lack of fact. In order for a property to be considered as agreed, it must have been agreed in writing. If the buyer chooses to correct or replace the product, the firm must correct or replace it in a reasonable time. The above user permissions are deleted after six months.

The business provides a commercial guarantee of good service and free repair in its own service, which varies, depending on the good, up to 1 year from the acquisition of the physical possession of the good. The warranty offered for each product is given in its detailed description. After the warranty period, repair services are offered at very reasonable charges for the entire life of the product.

The commercial guarantee covers the free repair of the good (work and spare parts) from normal use. Damage from mismanagement, force majeure and generally harmful exogenous factors are not covered. The user is charged with transportation costs to and from the laboratory. The warranty does not apply if an unauthorized technician intervenes in another workshop.

We inform you that the company is not responsible for any damages and damage to the products after use and is under no circumstances obliged to replace them. In order to replace products and any form of repair of products, only the delegation itself is competent.

The customer is responsible for sending the product that is under the guarantee to send the document (quarantine) that follows each part of the business.

other terms

Privacy is governed by the principles of EU Regulation 2016/679 and the relevant applicable National Law.

use of the Store and any contract concluded through it is governed by Greek law, in particular the laws governing issues relating to electronic commerce, distance sales and consumer protection, and is subject to the exclusive jurisdiction of the courts of Athens, explicit surrender of competence.

Any of these conditions will be in violation of applicable law, it shall automatically cease to apply, without in any way prejudicing the validity of the other terms. If any part of a contract entered into through the Shop is found to be invalid or unenforceable by a court order, the rest of the contract will continue to apply.

The firm may conclude an agreement to delegate its obligations to an appropriate third party. Otherwise, no party will be entitled to assign or transfer its rights or obligations.

All notifications must be made in writing by hand or by post.

If the shop is used by another country outside Greece, the user is also required to comply with the law of that country.

The above terms are the full agreement with the company, which reserves the right to modify or renew or delete all terms herein without any notice. Modification or renewal will apply once this text is updated for any change.


Concept and production:

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